Secure Shipping
-
When we ship
All orders placed Monday through Friday before 12:00 pm PST will be shipped out on the same day. Packages will be shipped on the next business day for any order placed after that time period.
-
How we ship
Orders are shipped with USPS, a partner provider (such as DHL or FedEx), and are typically delivered within 5 business days. Upon shipping, look for an email confirmation with tracking information.
-
Where we ship
Wellements only ships within the Continental United States and does not deliver to PO Boxes. For any questions about your order and how best to deliver, email Customer Care below and we’ll respond swiftly.
Customer Satisfaction
-
Money back guarantee
We offer a money back guarantee on the first purchase of each individual item from our line, limited to one refund per product, and within 30 days of the purchase date.
-
Help with your shipment
If you need assistance in any way with your delivered shipment please send us an email to detail your request so we can quickly address your questions or concerns.
-
Qualified refunds
Email us with your request. Qualified refunds are issued within 10 business days back to the original payment method for the item amount paid + taxes. Shipping charges are non-refundable.
